Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
How can I get a quote for my project?
Request a quote by visiting our website, filling out the contact form, or calling us directly. We will schedule a site visit to provide an accurate estimate.
What areas do you serve?
We primarily serve the Ottawa region and surrounding areas. Contact us to see if we can accommodate your location.
What types of excavation services do you provide?
We offer comprehensive excavation services for residential and commercial projects, including site preparation, trenching, and grading.
What kind of concrete work do you specialize in?
We specialize in concrete work for sidewalks, garage floors, basement floors, steps, concrete pads, retaining walls, porches, patios, and more.
How long does it take to complete a typical concrete project?
The duration depends on the scope and complexity. Small projects like sidewalks can be completed in a few days, while larger projects may take several weeks.
Can you build custom concrete steps and porches?
Absolutely. We can design and construct custom concrete steps and porches to enhance the aesthetic and functionality of your property.
How do I maintain my new concrete surface?
Regular cleaning and sealing can help maintain the appearance and durability of your concrete surface. We provide detailed maintenance instructions after installation. When concrete is freshly poured, it’s essential to keep it hydrated by watering it regularly for the first few days to prevent premature drying and cracking. Additionally, to protect your concrete during winter, avoid letting salt and de-icing sit on the surface, as they can cause deterioration over time. Regular cleaning, sealing, and proper drainage will further enhance its lifespan and appearance.
How can I contact you for more information?
Reach us via phone at 613 739 555 or email us at info@jamrockltd.ca. Alternatively, visit our contact page on the website and fill out the contact form for a prompt response.
What is an expansion cut?
Expansion cuts — also known as control joints — are intentional grooves or breaks placed in concrete slabs. These cuts help control where the concrete will crack by allowing room for natural expansion and contraction due to temperature changes and stress buildup. At Jamrock Limited, we use expansion cuts on all relevant Ottawa-based projects to maintain durability and longevity.
Will the concrete crack?
Unfortunately, yes — concrete can crack, even during the curing process. This typically happens due to natural shrinkage as the material dries and loses moisture. While we follow industry best practices and take every precaution to minimize cracking, it’s important to note that no contractor can guarantee a crack-free finish. At Jamrock, we build with integrity and always aim for the most durable, long-lasting results possible.
Are you insured?
Yes, Jamrock Limited is fully insured and in good standing with the WSIB (Workplace Safety and Insurance Board). You can rest assured knowing your Ottawa concrete project is protected and handled by a responsible, covered team.
Is your crew safety trained?
Absolutely. At Jamrock, safety is a top priority. All of our crew members complete annual WHMIS (Workplace Hazardous Materials Information System) training, along with appropriate safety certifications and tickets required to operate machinery and equipment on-site in Ottawa and surrounding areas.